Universal City, TX HVAC

(Translated by Google) Quality service at a reasonable price. Personalized and efficient service from Roberto, a specialized technician who demonstrated his expertise when reinstalling our air conditioning unit. (Original) Un servicio de calidad sin afectar en el precio. El trato personalizado y eficiente por parte de Roberto, técnico especializado que demostró su conocimiento al reinstalar nuestra unidad de aire acondicionado.

Acts Service responds incredibly fast and always takes the time to make sure we understand the issue. Robert is honest, straightforward, and never pushes or adds unnecessary services.Our property is a vacation rental home and responsive and quick service is imperative.Truly reliable and trustworthy-highly recommend!

Acts Service, Robert the owner, is incredibly kind, polite, patient, and respectful in the way he runs his business. His communication is quick, clear, and efficient, and he makes sure you fully understand the issue before any work is done. He came out to give me a second opinion after another company (assigned by my warranty provider) denied my claim and told me there were multiple problems: an incorrect motor, faulty installation, and even that my warranty had expired. All of this turned out to be completely false. my system is less than three years old and was factory-direct, and has a 10 year warranty. Robert took the time to properly inspect everything and quickly identified the real issue: a bad capacitor. What could have cost us a lot more ended up being a simple fix thanks to his honesty and expertise. If you want a technician who is trustworthy, knowledgeable, and genuinely cares about his customers, Acts Service is the company to call. Highly recommend!